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Chinese Seal Carving Shipping & Returns Policies

Chinese Seal Carving Shipping & Returns Policies

Any order placed at Chinese Seal Carving may be shipped for only $8.75 both in the USA and to international customers, regardless of order size. Shipping is available to all of these countries. However, we reserve the right at our sole discretion to refuse any order for any reason, most notably those we believe to be fraudulent.

Shipping Only $8.75 - Any Order or Destination

  • Standard Shipping: Average of 7-14 days.
  • Express Shipping - USA and over 25 other countries (3-7 days)
  • Return Policy - Full 30 Day Money-Back Guarantee!

 

USPS Priority Mail Service or EMS Express

USPS Priority Mail Service is available in the USA, while international customers can take advantage of EMS Express shipping. Express shipping is available for an additional fee, which will be calculated during checkout. All express shipments may be tracked online. After placing your order you will receive an email containing the tracking number and Website address where you may track your shipment.

EMS Express is available to the following countries:

Australia, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Malaysia, Mexico, New Zealand, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United States of America, United Kingdom.

If your country is not listed we may still be able to arrange EMS Express Shipping, but you must Contact Us BEFORE placing your order. If express shipping is avilable to your country we will provide you with an invoice via email, which will include the items you wish to order and Express shipping costs.

 

Chinese Seal Carving Ships to the Following Countries

Anguilla, Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States of America, Uruguay and Venezuela.

If your country is not in this list above please contact us before placing your order at Chinese Seal Carving, we will try to arrange an alternate method of payment and/or shipping if possible.

 

Return Policy

Chinese Seal Carving offers a full 30 day money-back guarantee on items purchased from this site (excluding custom orders like carved seals). After we receive the returned item we will either provide a replacement or a full refund according to the policy outlined below.

Shipping charges are not refundable unless the return is due to an error on our part (damaged item, wrong item, etc), in which case we will refund the shipping charges or pay return shipping costs and also the cost of mailing a replacement item.

After receiving your returned item in its original condition we will ship a replacement. If a replacement is not available we will issue a prompt refund (normally within seven days). Often times you will receive your refund much sooner, and we will do our best to issue your refund or ship a replacement promptly. You will receive email notification once your refund is issued, or your replacement item is shipped.

Returning an Item is Very Easy

If you need to return an item, you must Contact Us before returning the item/items. Upon request we will email you a printable invoice, which will include the required Order Return Number.

PLEASE NOTE: You must Contact Us before returning an item or this return policy will be considered null and void. All returns must be accompanied by the invoice we will send you, which will contain the required order return number. Returns sent to us without the invoice containing the required order return number will require you to pay a shipping fee equal to the actual shipping rate for returning your order and may at our sole discretion be subject to a processing fee of $10.

Return Mailing Address:

ChineseSealCarving.com
5900 SOM Center Rd.
Suite 12-177
Willoughby, OH 44094
United States of America


A Final Word Regarding The Chinese Seal Carving Shipping Policy

We do our very best to ship your order in a timely manner according to the shipping policy posted here on this page, and make every effort to insure your order reaches you in good conditionr. If you have any questions regarding this shipping policy please Contact Us for assistance.

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